When this addon is installed in the first place, as the Jira administrator you have to set up the permissions before any users can use this addon.

Entry to permission configuration page

On the page Manage apps, you can click “Permissions” menu item, the buttons “Get started” or “Configure” to enter the Permissions configuration page.

Configure permissions for users

There are no any groups selected for these permissions when the addon is installed first time. Assign the user groups for the 3 types of users.